1.1 Compare the ‘professional gift’, ‘empowerment’ and ‘rights’ models of service provision

Qualification: Level 4 Diploma in Adult Care
Unit: Understand personalisation in care and support services
Learning outcome: Understand the meaning of personalisation in social care and support services
Assessment criteria: 1.1 Compare the ‘professional gift’, ‘empowerment’ and ‘rights’ models of service provision

• Professional gift model – citizens give money to the government in the form of taxes. The government decide what services are needed and provides funding to professionals who decide how to spend the money. ‘Paternal’ model where professionals dictate what is needed rather than service users.
• Empowerment model – empowers the service user to have control and choice (e.g. personal budgets, direct payments etc.)
• Rights model – service provision based on the rights of the service user, including their rights to choice, privacy and liberty