This unit is one of the Level 4 Diploma in Adult Care Optional Units and has the following learning outcomes and assessment criteria:
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- 1. Understand the role of direct payments
- 2. Be able to support individuals to decide whether to use direct payments
- 2.1 Identify sources of information and advice about using direct payments
- 2.2 Provide information and advice about direct payments in a way that is accessible to an individual and others
- 2.3 Access specialist guidance about using direct payments
- 2.4 Work with the individual and others to decide: a. whether a direct payment would be beneficial in meeting the individual’s needs b. the level and type of support needed to manage the direct payment.
- 3. Be able to provide support to select services to be purchased with direct payments
- 3.1 Provide accessible information about services that are likely to meet the individual’s needs
- 3.2 Work with the individual and others to select support that meets their needs within resources available
- 3.3 Support the individual to check and understand documents produced by service providers selected.
- 4. Be able to provide support for completing paperwork associated with direct payments
- 4.1 Contribute to completing paperwork to apply for direct payments, in a way that promotes active participation
- 4.2 Support the individual to make payments for services purchased, in a way that promotes active participation
- 4.3 Contribute to submitting claims and monitoring documents for direct payments, in a way that promotes active participation.
- 5. Be able to understand how to address difficulties, dilemmas and conflicts relating to direct
payments
- 5.1 Explain how dilemmas may arise between duty of care and an individual’s rights in the context of direct payments
- 5.2 Identify practical difficulties and conflicts that may arise in relation to direct payments
- 5.3 Describe strategies to resolve or minimise such difficulties, dilemmas and conflicts.
- 6. Be able to contribute to reviewing the support provided through direct payments
- 7. Be able to contribute to reviewing the management of direct payments
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