1.1 Analyse different models of communication: a. Transactional analysis, b. Lasswell’s

Qualification: Level 4 Diploma in Adult Care
Unit: Advanced communication skills
Learning outcome: Understand communication needs and factors affecting them
Assessment criteria: 1.1 Analyse different models of communication: a. Transactional analysis, b. Lasswell’s

  • Transactional analysis
    • ‘Communicators’ continuously and simultaneously send messages to one another
    • E.g. Person 1 sends a message about how they are feeling by talking and person 2 sends a message that they understand and are empathetic by paying attention and nodding
  • Laswell’s model
    • Only concerned with the message being sent from the sender
    • Feedback from the receiver is not taken into account
    • Five key components of communication: who sends ithe message the content of the message, the media channel that is used (e.g. speech, television etc.), who receives the message, the effect of the message

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