2.4 Explain the importance of listening to feedback from those who use your service and responding positively

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 7: Outcomes Based Person Centred Practice in Adult Care
Learning outcome: 2 Understand how the leadership of practice achieves positive outcomes for individuals through person centered practice
Assessment criteria: 2.4 Explain the importance of listening to feedback from those who use your service and responding positively

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    Study Bullets ⇒ Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) ⇒ Unit 7: Outcomes Based Person Centred Practice in Adult Care ⇒ 2.4 Explain the importance of listening to feedback from those who use your service and responding positively