2.4 Evaluate strategies for addressing challenges within relationships

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 6: Partnership Working in Adult Care
Learning outcome: 2 Understanding positive relationships and co-production in adult care
Assessment criteria: 2.4 Evaluate strategies for addressing challenges within relationships

• When there are challenges within relationships, some of the following strategies may be used to address them:
  • Express our perspective and actively listen to the perspectives of others
  • Don’t get personal or take things personally – remember, both parties want what is best for the client
  • Refer back to the partnership purpose and values
  • Request third-party mediation