This unit is part of the Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) and has the following learning outcomes and assessment criteria:
- 1 Understanding partnership working with other agencies and professionals
- 1.1 Illustrate how a range of people, organisations and community groups can contribute to achieving positive outcomes for those using a service
- 1.2 Evaluate how networking with other people, organisations and communications groups brings benefits both for those using the service and for the organisation as a whole
- 1.3 Analyse the features that make partnership working effective in achieving positive outcomes for those using a service
- 1.4 Explain how integrated care that crosses traditional boundaries achieves better outcomes for individuals
- 1.5 Explain how systems leadership can help achieve better outcomes for individuals
- 1.6 Outline the range of roles the manager of an adult care service may need to fulfil in the context of partnership working to achieve positive outcomes
- 2 Understanding positive relationships and co-production in adult care
- 2.1 Explain the principles of co-production in adult care
- 2.2 Explain the benefits of co-production in recognising the contribution and expertise of individuals, carers and families
- 2.3 Evaluate strategies for establishing positive relationships internally and externally to the organisation
- 2.4 Evaluate strategies for addressing challenges within relationships
- 2.5 Explain how systems and processes can be designed to engage with individuals andthose important to them in day to day practice, decision-making and review
- 3 Understand relationships and partnership work with families and carers
- 3.1 Evaluate the benefits of on-going dialogue with families and carers
- 3.2 Explain how to promote positive relationships by supporting others to recognise the contribution that families and carers make to the well-being of individuals
- 3.3 Outline the statutory rights of carers
- 3.4 Explain the importance of ensuring carers are aware of their statutory rights and where the find them