4.2 Evaluate ways to challenge and promote change in views, actions, systems and routines that do not match the vision and values of the service

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 17: Manage Self for Leadership in Adult Care
Learning outcome: 4 Understand own role to champion the vision and values of the service
Assessment criteria: 4.2 Evaluate ways to challenge and promote change in views, actions, systems and routines that do not match the vision and values of the service

• Education and Training: Provide education and training sessions to enhance awareness and understanding of the service’s vision and values. This can help individuals recognize the importance of aligning their views and actions with these principles.
• Open and Honest Communication: Foster an environment of open and honest communication where team members feel comfortable expressing their concerns or observations. Encourage dialogue to discuss areas where views, actions, systems, or routines may not align with the vision and values.
• Lead by Example: Set an example by consistently demonstrating behaviours and actions that align with the vision and values. Your own actions can inspire and motivate others to embrace change and align with the desired principles.
• Engage in Reflective Practice: Encourage team members to engage in reflective practice, where they critically evaluate their own views, actions, systems, and routines. This allows for self-assessment and identification of areas for improvement and alignment.
• Facilitate Collaboration: Create opportunities for team members to collaborate and share ideas for improving views, actions, systems, and routines. Foster a sense of ownership and involvement, allowing everyone to contribute to the change process.
• Provide Feedback and Recognition: Offer constructive feedback and recognition when individuals demonstrate efforts to align with the vision and values. Acknowledge and appreciate their contributions, encouraging further engagement and commitment to change.
• Address Barriers: Identify and address any barriers or challenges that hinder the alignment of views, actions, systems, or routines with the desired vision and values. This may involve managing outdated policies, inadequate resources, or resistance to change.
• Engage Stakeholders: Involve individuals receiving care, their families, and other stakeholders in discussions and decision-making processes related to improving alignment with the vision and values. Their perspectives can provide valuable insights and support for change efforts.
• Review and Revise Policies and Procedures: Regularly review and revise policies and procedures to ensure they reflect the vision and values of the service. This ensures that systems and routines are aligned and support the desired outcomes.
• Continuous Monitoring and Evaluation: Continuously monitor and evaluate the progress of change efforts. Measure the impact of implemented changes, identify areas that still require improvement, and adjust strategies as needed.
• By implementing these strategies, care supervisors can challenge and promote change in views, actions, systems, and routines that do not align with the vision and values of the service. This fosters a culture of continuous improvement and ensures that the care provided to individuals with learning disabilities, dementia, and mental health conditions aligns with their rights, needs, and preferences.