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Adult Care
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Life Skills
- Highfield Level 1 Certificate In Personal Development for Employability (RQF)

2.1 Critically compare the formal and informal processes an organisation can use to address poor performance and unacceptable conduct

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 11: Supervision and Performance Management in Adult Care
Learning outcome: 2 Understand procedures to address performance management issues
Assessment criteria: 2.1 Critically compare the formal and informal processes an organisation can use to address poor performance and unacceptable conduct

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Study Bullets ⇒ Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) ⇒ Unit 11: Supervision and Performance Management in Adult Care ⇒ 2.1 Critically compare the formal and informal processes an organisation can use to address poor performance and unacceptable conduct

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