3.5 Explain how to use communication skills to manage complex, sensitive, abusive or challenging situations and behaviours

Qualification: Level 3 Diploma in Adult Care
Unit: Promote Communication in Care Settings
Learning outcome: 3 Be able to overcome barriers to communication
Assessment criteria: 3.5 Explain how to use communication skills to manage complex, sensitive, abusive or challenging situations and behaviours

  • Bullet 1

Report a problem or provide feedback about this page

    Find your way to more STUDYBULLETS...

    Study Bullets ⇒ Level 3 Diploma in Adult Care ⇒ Promote Communication in Care Settings ⇒ 3.5 Explain how to use communication skills to manage complex, sensitive, abusive or challenging situations and behaviours