5.1 Describe possible emotional effects on staff working in end of life care situations

Qualification: Level 3 Diploma in Adult Care Optional Units
Unit: Unit 385 Understand how to provide support when working in end of life care
Learning outcome: 5 Understand how to support those involved in end of life care situations
Assessment criteria: 5.1 Describe possible emotional effects on staff working in end of life care situations

• Care provision is hard work and can be stressful, which can lead to burnout
• In addition, working in end-of-life care requires care workers to project positivity, whilst supporting individuals to deal with negative emotions, which can be a form of emotional labour
• Care workers get to know the individuals that they care for on a personal level and can experience loss and grief when they pass
• Emotions can include sadness, anger and guilt