Standard 4: Relationships and partnership working

This unit is part of the Manager Induction Standards and has the following learning outcomes and assessment criteria:

  1. 4.1. Partnership working
    1. 4.1.1. Identify the range of individuals, organisations and community groups that can contribute to achieving positive outcomes for the people you support
    2. 4.1.2. Define the benefits of networking in building effective partnerships and relationships, including local communities for your organisation / work setting
    3. 4.1.3 Identify the features of partnership working to deliver better outcomes for people you support
    4. 4.1.4. Identify how you might ensure the effectiveness of the partnerships in which you are involved
    5. 4.1.5. Define your role in managing external relationships in the context of partnership
  2. 4.2. Managing relationships
    1. 4.2.1. Explain your role and responsibilities in managing internal and external relationships and how you might manage challenges within relationships
    2. 4.2.2. Explain the importance of sharing expertise and challenging views when working in collaboration with others
    3. 4.2.3. Explain how to support others to recognise the value of co-production, recognising the contribution and expertise of individuals, carers and families
    4. 4.2.4. Explain how to implement systems that engage individuals and those important to them for day to day practice, decision-making and review
  3. 4.3. Working with carers
    1. 4.3.1. Explain the importance of continuing an on-going dialogue with carers in meeting the requirements of people you support
    2. 4.3.2. Identify the relevant sections of the Care Act relating to carers and their rights
    3. 4.3.3. Explain how you would support others to recognise the contribution that carers make to the wellbeing of individuals

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