1.2.3 Explain how people you support and their family and carers may be important members of the team and how they might be supported in this role

Qualification: Manager Induction Standards
Unit: Standard 1: Leadership and management
Learning outcome: 1.2. Team leadership
Assessment criteria: 1.2.3 Explain how people you support and their family and carers may be important members of the team and how they might be supported in this role

• Government policy over the last two decades has seen a move towards personalisation, person-centred practice and integrated/partnership working
• Therefore, individuals receiving care services (and their families and carers) are considered equal members of the care planning and delivery team
• This is because service users and their families will be experts in the individual’s unique needs, wishes and preferences
• Therefore, individuals and their families/carers should be informed of their rights relating to this role and encouraged to participate