3.3 Explain what steps to take if consent cannot be readily established

Qualification: Level 3 Diploma in Adult Care
Unit: Promote Person-Centred Approaches in Care Settings
Learning outcome: 3. Be able to establish consent when providing care or support
Assessment criteria: 3.3 Explain what steps to take if consent cannot be readily established

• If consent cannot be readily established, there are a number of steps you could take depending on the situation:
  • You may need to explain what you want to do again and why it is important
  • You could come back later and try again
  • You could ask a colleague to try to establish consent
  • You may need to request guidance from your manager
  • Your organisation’s policies and procedures may also provide guidance about what to do
  • You should always make a record of any refusal to consent