3.3 Explain what steps to take if consent cannot be readily established

Qualification: Level 3 Diploma in Adult Care
Unit: Promote Person-Centred Approaches in Care Settings
Learning outcome: 3. Be able to establish consent when providing care or support
Assessment criteria: 3.3 Explain what steps to take if consent cannot be readily established

  • If consent cannot be readily established, there are a number of steps you could take depending on the situation:
    • You may need to explain what you want to do again and why it is important
    • You could come back later and try again
    • You could ask a colleague to try to establish consent
    • You may need to request guidance from your manager
    • Your organisation’s policies and procedures may also provide guidance about what to do
    • You should always make a record of any refusal to consent

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