2.1 Work with an individual and others to find out the individual’s history, preferences, wishes and needs

Qualification: Level 3 Diploma in Adult Care
Unit: Promote Person-Centred Approaches in Care Settings
Learning outcome: 2. Be able to work in a person-centred way
Assessment criteria: 2.1 Work with an individual and others to find out the individual’s history, preferences, wishes and needs

• To plan and deliver care services that are person-centred, you will need to work with the service and others to establish their unique needs, wishes, preferences and history
• Others can include their family and carers and other professionals incuding doctors, nurses, social workers, advocates etc.
• This will require strong communication skills