4.2 Explain how personal experiences of death and dying may affect capacity to listen and respond appropriately

Qualification: Level 3 Diploma in Adult Care Optional Units
Unit: Unit 385 Understand how to provide support when working in end of life care
Learning outcome: 4 Understand factors regarding communication for those involved in end of life care
Assessment criteria: 4.2 Explain how personal experiences of death and dying may affect capacity to listen and respond appropriately

• Personal experiences of death and dying may affect our capacity to listen and respond appropriately
• However, we should be respectful of the views of others and not let our personal experiences influence the support we provide
• For example, we should not impose our own religious or spiritual beliefs on others
• Care and support should always be provided in a compassionate and non-judgmental way