Unit 5: Meeting Individual Care and Support Needs

This unit is part of the BTEC Level 3 National Extended Diploma in Health and Social Care and has the following learning outcomes and assessment criteria:

1. A Examine principles, values and skills which underpin meeting the care and support needs of individuals
   1. A1 Promoting equality, diversity and preventing discrimination
   2. A2 Skills and personal attributes required for developing relationships with individuals
   3. A3 Empathy and establishing trust with individuals
2. B Examine the ethical issues involved when providing care and support to meet individual needs
   1. B1 Ethical issues and approaches
   2. B2 Legislation and guidance on conflicts of interest, balancing resources and minimising risk
3. C Investigate the principles behind enabling individuals with care and support needs to overcome challenges
   1. C1 Enabling individuals to overcome challenges
   2. C2 Promoting personalisation
   3. C3 Communication techniques
4. D Investigate the roles of professionals and how they work together to provide the care and support necessary to meet individual needs
   1. D1 How agencies work together to meet individual care and support needs
   2. D2 Roles and responsibilities of key professionals on multidisciplinary teams
   3. D3 Maintaining confidentiality
   4. D4 Managing information