A2.7 The importance of adhering to national, organisational and departmental policies in the healthcare sector including the possible consequences of not following policy

Qualification: T Level Technical Qualification in Health
Unit: Core
Learning outcome: A2: The healthcare sector
Assessment criteria: A2.7 The importance of adhering to national, organisational and departmental policies in the healthcare sector including the possible consequences of not following policy

  • Review the importance of policies and procedures, quality standards, ethical practice and professional codes of conduct
  • Policies are there to ensure that we comply with legislation, regulation and best practices and that we meet the minimum standards of healthcare
  • Policies also ensure that we work safely and reduce the likelihood of errors as well as providing consistency and meeting expectations
  • Therefore, it is important to follow them, as not doing so could lead to unlawful or unsafe practices
  • Not adhering to policies could potentially result in:
    • Harm to individuals
    • Damage to property
    • Disciplinary action or termination of employment
    • Legal action (e.g. negligence, criminal prosecution etc.) against organisations and/or individuals
    • Decreased confidence in the healthcare
    • Decreased confidence in an individual’s abilities by patients and co-workers
    • Mistakes/errors being made
    • An organisation getting a bad reputation or negative media coverage
    • Being struck off the register of a professional body
    • Being rated as inadequate or needs improvement by the Care Quality Commission (CQC)

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