A1.2 The importance of adhering to quality standards, quality management and audit processes within the health and science sector

Qualification: T Level Technical Qualification in Health
Unit: Core
Learning outcome: A1: Working within the health and science sector
Assessment criteria: A1.2 The importance of adhering to quality standards, quality management and audit processes within the health and science sector

• Quality is about providing the best possible service
• Quality standards are universally agreed ways of doing things or best practices
• Quality management refers to planning and overseeing service quality
• Audit processes are steps taken to verify that processes are working or identify areas for improvement
• It is essential to adhere to quality standards, quality management and audit processes because:
  • They contribute to maintaining high standards
  • They contribute to the consistency across the service
  • They contribute to the safety of service users, employees and others
  • They identify areas for improvement
  • They ensure that policies and procedures are being followed
  • They ensure compliance with legislation and regulation
  • They contribute to the streamlining of processes