Qualification: T Level Technical Qualification in Health
Unit: Core
Learning outcome: A1: Working within the health and science sector
Assessment criteria: A1.1 The purpose of organisational policies and procedures in the health and science sector
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- Policies are documents that provide guidelines about how organisations and employees carry out activities and expected behaviours
- Procedures are documents that describe how tasks are carried out by organisations and employees
- Policies and procedures (also known as agreed ways of working) should be easily accessible to all employees and others, including service users and their families
- The purpose of policies and procedures include:
- Compliance with legislation, regulation and best practices
- Consistency in the way healthcare tasks are carried out
- Improved quality of service
- Improved safety
- All employees must be familiar with and follow their employer’s policies and procedures
- Examples of standard policies and procedures in healthcare organisations include:
- Health & Safety Policy & Procedure
- Safeguarding Policy & Procedure
- Complaints Policy & Procedure
- Disciplinary Policy & Procedure
- Grievance Policy & Procedure
- Information Sharing Policy & Procedure
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