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 ⇒ OCR Level 1/2 Cambridge National Certificate in Health and Social Care ⇒ Unit R022: Communicating and working with individuals in health, social care and early years settings

Unit R022: Communicating and working with individuals in health, social care and early years settings

This unit is part of the OCR Level 1/2 Cambridge National Certificate in Health and Social Care and has the following learning outcomes and assessment criteria:

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  1. Learning Outcome 1: Understand how to communicate effectively
    1. Different types of communication
    2. Factors that positively influence communication
    3. Barriers to communication
    4. Ways to overcome barriers
  2. Learning Outcome 2: Understand the personal qualities that contribute to effective care
    1. The qualities that contribute to effective care
    2. How the qualities contribute to effective care
  3. Learning Outcome 3: Be able to communicate effectively within a health, social care and early years setting
    1. How to plan for a one-to-one and group health, social care or early year interaction
    2. How to communicate effectively in a one-to-one and group situation
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