5.2.3. Explain the need to listen to the views of the people who use your service and to respond positively

Qualification: Manager Induction Standards
Unit: Standard 5: Person-centred practice for positive outcomes
Learning outcome: 5.2. Leading outcomes-based and person-centred practice
Assessment criteria: 5.2.3. Explain the need to listen to the views of the people who use your service and to respond positively

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    Study Bullets ⇒ Manager Induction Standards ⇒ Standard 5: Person-centred practice for positive outcomes ⇒ 5.2.3. Explain the need to listen to the views of the people who use your service and to respond positively