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⬤ ⇒ Manager Induction Standards ⇒ Standard 5: Person-centred practice for positive outcomes ⇒ 5.2.3. Explain the need to listen to the views of the people who use your service and to respond positively

5.2.3. Explain the need to listen to the views of the people who use your service and to respond positively

Qualification: Manager Induction Standards
Unit: Standard 5: Person-centred practice for positive outcomes
Learning outcome: 5.2. Leading outcomes-based and person-centred practice
Assessment criteria: 5.2.3. Explain the need to listen to the views of the people who use your service and to respond positively