1.3.1 Identify methods of establishing trust and accountability within a team to build effective relationships, including maintaining an individual personal style which engenders trust

Qualification: Manager Induction Standards
Unit: Standard 1: Leadership and management
Learning outcome: 1.3. Team development
Assessment criteria: 1.3.1 Identify methods of establishing trust and accountability within a team to build effective relationships, including maintaining an individual personal style which engenders trust

  • Trust and accountability are important within a team because they contribute to team performance and building effective relationships
  • Methods that leaders can use to establish and maintain trust and accountability within a team include:
    • Keeping their word/doing what they say they will do
    • Leading by example
    • Treating everyone fairly
    • Taking a genuine interest in the lives of others
    • Effective communication so that everyone is clear about their individual responsibilities and the purpose and objectives of the team
    • Acknowledging and valuing the contributions of others
    • Being honest and transparent

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