4.5 Deal constructively with any conflict that may arise with others

Qualification: Level 4 Diploma in Adult Care
Unit: Work in partnership in health and social care or children and young people’s settings
Learning outcome: Be able to work in partnership with others
Assessment criteria: 4.5 Deal constructively with any conflict that may arise with others

  • Be sensitive to any conflicts that arise
  • Listen to and respect the views of others
  • Try to mediate a resolution
  • Ensure all stakeholder’s are aware of the complaints procedure

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    Study Bullets ⇒ Level 4 Diploma in Adult Care ⇒ Work in partnership in health and social care or children and young people’s settings ⇒ 4.5 Deal constructively with any conflict that may arise with others