3.5 Deal constructively with any conflict that may arise with other professionals

Qualification: Level 4 Diploma in Adult Care
Unit: Work in partnership in health and social care or children and young people’s settings
Learning outcome: Be able to establish and maintain working relationships with other professionals
Assessment criteria: 3.5 Deal constructively with any conflict that may arise with other professionals

• Listen to and respect the views of all stakeholders
• Ensure everybody understands their right to disagree and are aware of the complaints procedure
• Mediate, negotiate and compromise, where required