Qualification: Level 4 Diploma in Adult Care
Unit: Understand personalisation in care and support services
Learning outcome: Know how to develop systems and structures for personalisation
Assessment criteria: 5.2 Describe ways to improve systems and structures to enhance personalisation
- Look at your organisation’s systems, structures, policies and procedures
- How do you think they could be improved to enhance personalisation?
- E.g. maybe you feel that you do not enough time to get to know the client’s needs well-enough. Budgetary contraints may not make it possible to assign more time to this task but are there other areas of your work that could be streamlined to free up more time for this?