4.1 Analyse the attitudes, approaches and skills needed in own role to implement personalisation

Qualification: Level 4 Diploma in Adult Care
Unit: Understand personalisation in care and support services
Learning outcome: Know how to promote personalisation
Assessment criteria: 4.1 Analyse the attitudes, approaches and skills needed in own role to implement personalisation

  • Attitudes, approaches and skills you will need to implement personalisation include:
    • Strong communication skills
    • Strong partnership working skills
    • Compassion and empathy
    • Able to keep up to date with legislation, regulation and policy
    • Positive, creative and proactive attitude

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