4.1 Analyse the attitudes, approaches and skills needed in own role to implement personalisation

Qualification: Level 4 Diploma in Adult Care
Unit: Understand personalisation in care and support services
Learning outcome: Know how to promote personalisation
Assessment criteria: 4.1 Analyse the attitudes, approaches and skills needed in own role to implement personalisation

• Attitudes, approaches and skills you will need to implement personalisation include:
  • Strong communication skills
  • Strong partnership working skills
  • Compassion and empathy
  • Able to keep up to date with legislation, regulation and policy
  • Positive, creative and proactive attitude