Qualification: Level 4 Diploma in Adult Care
Unit: Understand personalisation in care and support services
Learning outcome: Understand the systems and processes that support personalisation
Assessment criteria: 2.3 Explain the role of brokerage in commissioning and delivering personalised services
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- Brokerage in commissioning and delivering personalised services has the roleof:
- identifying service providers can meet a service user’s needs
- provide information and advice about service providers
- arrange services to be commissioned on behalf of a service user
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