2.3 Explain the role of brokerage in commissioning and delivering personalised services

Qualification: Level 4 Diploma in Adult Care
Unit: Understand personalisation in care and support services
Learning outcome: Understand the systems and processes that support personalisation
Assessment criteria: 2.3 Explain the role of brokerage in commissioning and delivering personalised services

  • Brokerage in commissioning and delivering personalised services has the roleof:
    • identifying service providers can meet a service user’s needs
    • provide information and advice about service providers
    • arrange services to be commissioned on behalf of a service user

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