2.1 Describe the impact that personalisation has on the commissioning, funding and delivery of services

Qualification: Level 4 Diploma in Adult Care
Unit: Understand personalisation in care and support services
Learning outcome: Understand the systems and processes that support personalisation
Assessment criteria: 2.1 Describe the impact that personalisation has on the commissioning, funding and delivery of services

• The personalisation agenda means that commisioning of services can now be self-directed by the individual receiving care
• Funding of care service can be transferred directly to the individual receiving care to pay for their own services, or directly to their care provider
• Delivery of services is person-centred and outcome-based