Qualification: Level 4 Diploma in Adult Care
Unit: Understand personalisation in care and support services
Learning outcome: Understand the meaning of personalisation in social care and support services
Assessment criteria: 1.4 Explain why the concept of ‘outcomes’ is central to personalisation
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- Outcomes are the ultimate result that a service user wants to achieve from their care and support
- Outcomes can only be achieved if service users and care services work in partnership to design a care package that is aligned with the results that are important to the service user
- Because outcomes are important to the service user, there is a greater likelihood of them being achieved and it can positively impact well-being
- Models of outcome-based practice can be found here
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