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⬤ ⇒ Level 4 Diploma in Adult Care ⇒ Level 4 Diploma Optional Units ⇒ Unit 316 Support individuals to access and use services and facilities ⇒ 4.2 Support an individual to provide feedback on their experience of accessing and using services or facilities

4.2 Support an individual to provide feedback on their experience of accessing and using services or facilities

Qualification: Level 4 Diploma in Adult Care Optional Units
Unit: Unit 316 Support individuals to access and use services and facilities
Learning outcome: 4. Be able to support individuals to review their access to and use of services and facilities
Assessment criteria: 4.2 Support an individual to provide feedback on their experience of accessing and using services or facilities