Qualification: Level 4 Diploma in Adult Care
Unit: Advanced communication skills
Learning outcome: Be able to convey information to individuals and others
Assessment criteria: 4.2 Assess an individual’s understanding of information conveyed
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- Ask the individual if they have understood what you have said
- Ask the individual to repeat what you have explained in their own words
- Ask the individual if they have any questions
- Monitor their responses to assess their understanding
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