4.1 Use formats that enable an individual and others to understand the information conveyed

Qualification: Level 4 Diploma in Adult Care
Unit: Advanced communication skills
Learning outcome: Be able to convey information to individuals and others
Assessment criteria: 4.1 Use formats that enable an individual and others to understand the information conveyed

  • All individuals will have different communication needs, wishes and preferences as described in their care plans
  • E.g. an individual that has a visual impairment may require that all written communications are printed in large text format or an individual autism may require social interaction concepts to be explained in the form of a social story

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