3.1 Work in partnership with the individual and others to identify their preferred methods of communication

Qualification: Level 4 Diploma in Adult Care
Unit: Advanced communication skills
Learning outcome: Be able to interact with individuals
Assessment criteria: 3.1 Work in partnership with the individual and others to identify their preferred methods of communication

  • Others may include the individual’s friends, family, advocate, other health/care professionals
  • Ask the individual and others about how their communication preferences
  • Ask co-workers and your manager for their advice
  • Record communication preferences in their care plan

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