Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 9: Continuous Improvement in Adult Care
Learning outcome: 1 Understand the continuous quality improvement in practice and how to develop a culture of continuous improvement
Assessment criteria: 1.6 Explain how to plan for the successful implementation of improvements to the service
- For the implementation of improvements to the service, it is important to ensure that a collaborative approach is used
- This is because it is important to value the views of others and address any resistance to changes
- Changes to procedures should be documented and explained to team members and clients. This should include an opportunity for others to ask questions and express concerns.
- A date for the changes should be agreed