1.5 Explain how information can be collected and how it can be used to reflect, review and improve procedures

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 9: Continuous Improvement in Adult Care
Learning outcome: 1 Understand the continuous quality improvement in practice and how to develop a culture of continuous improvement
Assessment criteria: 1.5 Explain how information can be collected and how it can be used to reflect, review and improve procedures

• In the previous section, we looked at ways that information can be collected
• We can then reflect on the reasons why standards were not met and review the procedure
• If required, we can then change the procedure to ensure it does not happen again,thereby improving the procedure