⇒ Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) ⇒ Unit 7: Outcomes Based Person Centred Practice in Adult Care ⇒ 2.3 Analyse why and how systems, processes and approaches for outcomes-based and person-centred practice need to be regularly reviewed

2.3 Analyse why and how systems, processes and approaches for outcomes-based and person-centred practice need to be regularly reviewed

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 7: Outcomes Based Person Centred Practice in Adult Care
Learning outcome: 2 Understand how the leadership of practice achieves positive outcomes for individuals through person centered practice
Assessment criteria: 2.3 Analyse why and how systems, processes and approaches for outcomes-based and person-centred practice need to be regularly reviewed

  • All systems, processes and approaches (including those related to person-centred and outcomes-based practices) should be regularly reviewed because:
    • It embodies a culture of learning and continuous improvement
    • It assesses their strengths and weaknesses and addresses any areas for improvement
    • It forces us to think about their efficacy, rather than assuming everything is fine
    • It allows us to gather feedback about what others think could be improved – this can include looking at existing records, such as complaints and comments
  • This should form part of a robust quality assurance system

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