3.2 Explain how to promote positive relationships by supporting others to recognise the contribution that families and carers make to the well-being of individuals

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 6: Partnership Working in Adult Care
Learning outcome: 3 Understand relationships and partnership work with families and carers
Assessment criteria: 3.2 Explain how to promote positive relationships by supporting others to recognise the contribution that families and carers make to the well-being of individuals

• In the previous section, we looked at some of the benefits of the contributions that families and carers make to the well-being of individuals
• As managers and leaders, we should support others to recognise these contributions
• This can ensure that others listen to and value the views of families and carers and take them into consideration when developing the individual’s care package
• It also helps to maintain positive relationships between families and carers and others