3.1 Evaluate the benefits of on-going dialogue with families and carers

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 6: Partnership Working in Adult Care
Learning outcome: 3 Understand relationships and partnership work with families and carers
Assessment criteria: 3.1 Evaluate the benefits of on-going dialogue with families and carers

• Ongoing dialogue with families and carers is essential because:
  • The individual may be more comfortable expressing their needs and concerns to those closest to them
  • Families and carers can often have insights into the individual’s needs, wishes and preferences because they have known them for a long time
  • Families like to be kept up-to-date about their loved ones
  • It helps maintain the individual’s relationships with their loved ones