2.5 Explain how systems and processes can be designed to engage with individuals and those important to them in day-to-day practice, decision-making and review

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 6: Partnership Working in Adult Care
Learning outcome: 2 Understanding positive relationships and co-production in adult care
Assessment criteria: 2.5 Explain how systems and processes can be designed to engage with individuals and those important to them in day-to-day practice, decision-making and review

• There should be systems and processes in place to ensure that individuals and those important to them (e.g. family, friends, carers etc.) can be involved in day-to-day practice, decision-making and review
• Systems and processes could include:
  • Asking an individual who they would like to participate in the care planning
  • Ensuring there are records of the people that are closest to the individual
  • Ensuring these people are contacted when and encouraged to participate when there is a review due
  • Nurture a culture of valuing and respecting everybody’s contributions
  • Arranging for an advocate to speak on behalf of the individual if they are unable to do so for themselves