Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 5: Communication and Information Management in Adult Care
Learning outcome: 2 Understand systems for information management
Assessment criteria: 2.1 Describe the features and purpose of information management systems in care services
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- Information management systems are used in care services to keep records of important information
- These systems must be secure so that there is no unauthorized access – this ensures our duty of confidentiality to our clients
- There should be an access system (usually a username and password for digital systems) so that only authorized people are able to access them
- It should be quick and easy for staff to update information
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