2.2 Analyse how agreed ways of working, such as protocols, policies and procedures, relate to governance and accountability

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 3: Governance in Adult Care
Learning outcome: 2 Understand internal governance arrangements within adult care organisations
Assessment criteria: 2.2 Analyse how agreed ways of working, such as protocols, policies and procedures, relate to governance and accountability

  • Protocols, policies and procedures (also known as agreed ways of working) are the systems, processes and guidelines that employers and employees follow in their day-to-day work
  • Agreed ways of working:
    • ensure that staff adhere to legislation, regulation and best practices
    • ensure that work is carried out in a consistent manner across the organisation
    • ensure that staff and others understand their roles and responsibilities and what is expected of them
    • ensure that individuals are protected if they report concerns (including whistleblowing)
    • ensure the health, safety and wellbeing of everyone
    • reduce the likelihood of harm, abuse and neglect

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    Study Bullets ⇒ Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) ⇒ Unit 3: Governance in Adult Care ⇒ 2.2 Analyse how agreed ways of working, such as protocols, policies and procedures, relate to governance and accountability