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 ⇒ Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) ⇒ Unit 3: Governance in Adult Care ⇒ 2.2 Analyse how agreed ways of working, such as protocols, policies and procedures, relate to governance and accountability

2.2 Analyse how agreed ways of working, such as protocols, policies and procedures, relate to governance and accountability

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 3: Governance in Adult Care
Learning outcome: 2 Understand internal governance arrangements within adult care organisations
Assessment criteria: 2.2 Analyse how agreed ways of working, such as protocols, policies and procedures, relate to governance and accountability

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  • Protocols, policies and procedures (also known as agreed ways of working) are the systems, processes and guidelines that employers and employees follow in their day-to-day work
  • Agreed ways of working:
    • ensure that staff adhere to legislation, regulation and best practices
    • ensure that work is carried out in a consistent manner across the organisation
    • ensure that staff and others understand their roles and responsibilities and what is expected of them
    • ensure that individuals are protected if they report concerns (including whistleblowing)
    • ensure the health, safety and wellbeing of everyone
    • reduce the likelihood of harm, abuse and neglect
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