This unit is part of the Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) and has the following learning outcomes and assessment criteria:
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- 1 Understand how a vision for the service supports innovation
- 1.1 Explain how an inspiring vision for the organisation is important in driving quality, innovation and sustainable delivery
- 1.2 Explain how to develop ways to engage with colleagues and key influencers, including people who use services and others in the organisation and the local community, to develop a vision for the future of the service
- 1.3 Explain how to express the vision succinctly in a way that engages and inspires others
- 2 Understand principles of effective change management
- 2.1 Evaluate the evolving nature of care provision and the role and responsibility of the manager in implementing change in response
- 2.2 Analyse theories and models of good practice to support change management
- 2.3 Explain how to use change management tools and techniques to support change, innovation and business development
- 2.4 Explain ways to evaluate and review the impact of changes that have been introduced
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