2.3 Explain ways to adapt own communication in response to the emotional context and communication style of others

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 17: Manage Self for Leadership in Adult Care
Learning outcome: 2 Understand how to manage own behaviour
Assessment criteria: 2.3 Explain ways to adapt own communication in response to the emotional context and communication style of others

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    Study Bullets ⇒ Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) ⇒ Unit 17: Manage Self for Leadership in Adult Care ⇒ 2.3 Explain ways to adapt own communication in response to the emotional context and communication style of others