Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 15: Risk-Taking and Risk Management in Adult Care
Learning outcome: 1 Understand positive risk-taking
Assessment criteria: 1.6 Assess ways to evaluate the effectiveness of policies, procedures and own organisational practice relating to promoting positive risk taking.
- Conduct Regular Audits: Regularly audit policies and procedures to ensure they are up to date and effectively support positive risk-taking.
- Feedback from Staff: Ask for feedback from staff on how well they think the policies and procedures are working, and if they feel equipped to support positive risk-taking.
- Service User Feedback: Seek feedback from service users and their families or advocates about their experiences related to risk-taking. Are they feeling empowered and supported in taking appropriate risks?
- Incident Reviews: When an incident occurs, conduct a detailed review to determine if policies and procedures were followed, and if they effectively supported positive risk-taking.
- Benchmarking: Compare your organisational practices with best practices in the sector or with similar organisations.
- Outcome-Based Evaluation: Assess how policies and procedures are translating into outcomes for service users. Are they achieving their goals and leading more fulfilling lives?
- Staff Training Assessment: Evaluate whether staff training is effective in implementing policies and procedures related to positive risk-taking.
- Consultation with Experts: Consult with external experts, such as risk management consultants or health and social care regulatory bodies, to review and provide feedback on the effectiveness of your policies, procedures, and practices.
- Staff Turnover and Retention Rates: High staff turnover might indicate that policies and procedures are not effective, or that staff are uncomfortable with the level of risk-taking.
- Use of Assistive Technologies: Evaluate how well assistive technologies are integrated into your service to support positive risk-taking. Are they being used appropriately and effectively?
- Remember that the results of these evaluations should be used to continuously improve your policies, procedures, and practices, promoting a culture of positive risk-taking that respects the rights and choices of individuals.