5.2 Explain how collected data and information can be used to improve resource management for better service delivery

Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 12: Resource Management in Adult Care
Learning outcome: 5 Understand how to analyse the impact of resource management on service delivery
Assessment criteria: 5.2 Explain how collected data and information can be used to improve resource management for better service delivery

• Data and information that is collected over a period of time that relate to service delivery can inform how resources are managed more efficiently and effectively in future
• For example, by analysing the data from staff that put in the highest fuel expense claims management may realise that their routes between clients are not efficient and so change them so that staff do not have to cover as many miles