Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 11: Supervision and Performance Management in Adult Care
Learning outcome: 1 Understand supervision in adult care
Assessment criteria: 1.5 Analyse how and why approaches to supervision might need to be adapted in the light of feedback from supervisees and others
- Just as supervisees should learn from the feedback they receive from others, supervisors should also request and value any feedback they receive to improve their own practice in relation to supervision
- Not only does this ensure that the supervisor’s skills and knowledge improve over time, but it also demonstrates to supervisees that there is always room for improvement and that supervisors and management are subject to the same learning and development process
- For example, a supervisor may receive feedback that they have taken important phone calls during the supervision process. this made the supervisees feel like the supervisor did not value them or the supervisory process. Following this feedback, the supervisor ensures that their phone is not turned on during supervision meetings in future.