Qualification: Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
Unit: Unit 10: Professional Development in Adult Care
Learning outcome: 1 Understand professional development in adult care
Assessment criteria: 1.8 Explain how to measure and evaluate the effectiveness of learning opportunities in improving the service
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- There are many metrics that can be used to help evaluate the effectiveness of learning opportunities in improving the service. These can include:
- reduction in the number of errors or accidents
- reduction in the number of complaints
- assessment against criteria such as the care certificate or Level 2 Diploma
- time and cost savings
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