2.2 Describe the factors to consider when promoting effective communication

Qualification: Level 3 Diploma in Adult Care
Unit: Promote Communication in Care Settings
Learning outcome: 2 Be able to meet the communication and language needs, wishes and preferences of individuals
Assessment criteria: 2.2 Describe the factors to consider when promoting effective communication

  • Factors to consider when promoting effective communication include:
    • The needs, wishes and preferences of the individual
    • Minimising distractions
    • Ensuring a comfortable environment (temperature, seating, clean/tidy, noise etc.)
    • Ensuring the individual’s physiological needs are met (e.g. that they are not tired, thirsty etc.)
    • Having a positive outlook
    • Body language, eye contact etc.

Report a problem or provide feedback about this page

    Find your way to more STUDYBULLETS...

    Study Bullets ⇒ Level 3 Diploma in Adult Care ⇒ Promote Communication in Care Settings ⇒ 2.2 Describe the factors to consider when promoting effective communication