This unit is one of the Level 3 Diploma in Adult Care Optional Units and has the following learning outcomes and assessment criteria:
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- 1 Understand theories of teams and team working
- 2 Understand the principles that underpin effective teamwork
- 2.1 Explain why the following are important in team work: 2.1 A clearly defined roles and responsibilities 2.1 B confidentiality 2.1 C effective communication 2.1 D conflict resolution
- 2.2 Explain why mutual trust and accountability promotes effective teamwork
- 2.3 Explain how clear objectives supporting the values of own organisation influence team work
- 2.4 Explain how teams manage change
- 2.5 Explain the benefits of effective team on service provision
- 3 Be able to work as part of a team
- 3.1 Identify own role and responsibility in the team
- 3.2 Fulfil own responsibilities within the team
- 3.3 Communicate effectively with team members
- 3.4 Involve other team members in decision making
- 3.5 Seek support and advice from others
- 3.6 Offer support to other team members
- 3.7 Explain lines of reporting and responsibility in the team
- 3.8 Analyse the strengths and contributions of other team members to the work of the team
- 4 Be able to support individual team members
- 5 Be able to review the work of the team
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