⇒ Level 3 Diploma in Adult Care ⇒ Level 3 Diploma Optional Units ⇒ Unit 381 Interact with and support individuals using telecommunications ⇒ 3.5 Maintain the confidentiality of the individual, self, and colleagues according to the procedures of the service

3.5 Maintain the confidentiality of the individual, self, and colleagues according to the procedures of the service

Qualification: Level 3 Diploma in Adult Care Optional Units
Unit: Unit 381 Interact with and support individuals using telecommunications
Learning outcome: 3 Be able to engage with individuals using telecommunications
Assessment criteria: 3.5 Maintain the confidentiality of the individual, self, and colleagues according to the procedures of the service

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